What our customers say
Excellent
4.9
Based on 55 reviews
Sam and his team at Sussex Window Works offered professional, honest advice and great value for money. They delivered on time and worked cleanly and efficiently replacing a French door and three windows. I would highly recommend them for any replacement windows.
I recently had new windows, bifold an and doors installed by Sussex Window Works and I couldn't be happier! Sam was extremely friendly, helpful, and knowledgeable, making the whole process smooth. The windows are made to a high standard, and the pricing was very reasonable. I'd highly recommend Sussex Window Works for anyone looking for new doors or windows - they're amazing! Thanks again, Sam and team, for a fantastic service.
Excellent service from Sam and his team. The work was carried out with efficiency, care and detail. Five new windows and a front door delivered as ordered at a good price and fitted in 1.5 days. I would heartily recommend this team for their hard work in leaving the venue clean and looking great.
Sam and Jack were brilliant, nothing was too much hassle and the finish was excellent, really happy with the quality of the windows and the job was completed quickly and really tidy. Would use again
Amazing windows installation, professionally done no hassle from quotation day until the day my new 4 windows weee installed…Thank you Sussex Windows, highly recommended..
Sussex Window Works are, in my opinion as a long standing property manager, one of the most dedicated, professional and value for money organisations that I have had the pleasure in working with. In each stage of the scope of work, from final measure to final completion this Company provided accuracy and a significant attention to detail in all of the new window installations, which in some of the windows, involved quite complex techniques. I have no hesitation whatsoever in recommending this tightly operated and highly skilled company to any individual or organisation that are contemplating a replacement windows and doors project. They excel at their standard of work. Keith Hadley. (Property Manager)
Excellent company, highly recommend using these guys, cheers to Sam, Tim and the team.
Very friendly. Good, tidy work. Pleased with the windows.
I am thoroughly impressed with the service provided by Sussex Window Works. Sam was knowledgeable and guided me through the selection process with ease. The installation was completed efficiently, and my residence has never looked better.
I had the pleasure of working with Sam at Sussex Window Works. The experience was exceptional, and the professionalism displayed during the window installation was commendable. My home looks magnificent now. Very much recommend 🙂
Sam and jack fitted a new front door for us, really friendly and helpful we are so happy with the finished result, it’s much warmer to.
Honest, hard working and very helpful team. Really pleased with the result. This is the second job we have had done and we wouldn’t hesitate to recommend Sam and Sussex Window Works.
Sam and Jack did a fantastic job upgrading our front door, tidy and efficient. I would recommend
Great job by Sam and Jack. Had four new windows installed.Good price, neat and tidy, reliable,very friendly and turned up as promised.No hesitation in recommending them.
Sam, et al, fitted a sliding door to our porch in the autumn of 2024. They did a great job on the day and, 6 months on, we've had no problems at all with work. Thanks guys.
Fantastic experience with Sussex Window Works! Tim went out of his way to ensure I was satisfied with every detail. The installation was seamless, and the end result is beautiful. Highly recommend!
Sam and his team were great from start to finish, explained things clearly, pricing was good and the quality and finish were superb, highly recommend
I can’t thank Sam and the Sussex Window Works crew enough! They were friendly, efficient, and the craftsmanship is top-notch. My home feels more comfortable and looks amazing with the new windows
Sussex Window Works exceeded my expectations! Sam was knowledgeable and offered great suggestions. The team worked diligently, and my new windows look fantastic. Highly recommend their services
Tim provided exceptional service throughout the project! He was always available for questions and made the entire process smooth. I’m thrilled with my new windows and the professionalism of the team!
I had a wonderful experience with Sussex Window Works! Tim was patient and thorough, helping me choose the perfect windows for my home. The installation was quick, and the quality is outstanding.Highly recommend
Sam’s professionalism and expertise made my experience with Sussex Window Works a breeze! The installation was quick, and I love how much brighter my home feels now.
Sam and the Sussex Window Works team are true professionals! They transformed my old windows into beautiful ones, enhancing both the aesthetics and energy efficiency of my home. I couldn’t be happier👍🏼
From the moment I contacted Sussex Window Works, I knew I was in good hands. Tim was incredibly responsive and guided me through the selection process. The installation was prompt, and I’m delighted with the outcome
Exceptional service from Tim and the entire Sussex Window Works team!They were professional, friendly, and the installation was done in no time. Love my new windows!we had 2 windows and a door fitted at our house in steyning!
Absolutely love my new windows from Sussex Window Works. Sam was a joy to work with, and the installation was seamless. I can already feel the difference in my home’s comfort!
Brilliant service, fitted 4 windows which were in desperate need for a revamp and tbh I regret not getting it done sooner as very impressed with the job. Best price by far when getting quotes and really friendly chaps that got the job done before Christmas so cannot complain, would highly recommend!
I’m extremely impressed with the service I received. Sam and his colleague were incredibly helpful, fast, and friendly from start to finish. They responded very quickly to fix my back door window, and their work was super efficient. I couldn’t be happier and will definitely use them again in the future. Highly recommend!
Recently had work carried out on our property, workman was extremely respectful of our property, friendly and approachable.We’re really impressed with the finished result. Everything left tidy, would recommend.
We opted to use Sussex Window Works for new aluminium bi fold doors having contacted several other suppliers in our area who were either extortionately expensive, slow to return our calls or just disinterested.Sussex Window Works were the opposite. They responded really quickly to our initial enquiry, came round the next day to measure up, provided a competitive quote and booked an installation date for just a couple of weeks after quoting. They provided alternatives to the bi-fold and gave us great options for the space.On installation day the guys turned up promptly, were friendly and cheerful and did an amazing job, leaving no trace of the work behind. They even saw off a few dodgy geezers trying to collect the old door frames from our driveway.I heartily recommend them and can confirm this is a review left entirely of my own free will and without any connection to the business in question.
I’m really happy with my experience with the guys at Sussex Window Works. The whole process was straightforward and made better by friendly and helpful guys. The standard of finish is excellent and I felt the pricing really fair. The new windows have really lifted the feel of my flat. Would 100% recommend.
I am absolutelty thilled with my new windows and doors. I went with Sussex Windows because they were recommended by a friend, and their quote came in considerably lower than the other companies I spoke to. They gave really good advice on design, materials etc and the communication and lead times were excellent. The two guys who installed them were really respectful, friendly and professional and did not leave me with any mess to clear up, or holes to fill. The atmosphere and warmth in my house has improved dramatically since the installation, and I am already speaking to them about doing further work in my other rooms. I can't recommend this company highly enough.
Sussex Windows Works were really helpful adjusting our bi fold doors that were sticking. A great service provided by Sam.
Sam of Sussex Window Works did an excellent job replacing old Juliet balcony doors and small window, I would not hesitate to recommend this company.
Had a really great experience with Sam and his team. From initial quote, to finalising dates and the actual installation everything was stress free and spot on.Sam is very friendly and knowledgeable. His team were absolutely lovely.Quote was great and communication was fab.Can't fault anything! If you are looking to get your windows done please get in touch with Sussex Window Works. Absolutely fantastic! 🙂
First Class work from Sussex Window Works from start to finish everything was excellent. It's unusual to find a company that has good communication, competitive prices and that delivers first class work. There is no hard sale from a 'window representative' just a good honest service. Highly recommended
Excellent service from these guys.Great communication from them and installation very neatly done. The patio doors looking amazing. Thank you 🙏🏼Highly recommended.
From initial meeting to final install Sam and his team always arrived on time. They were professional and tidy, completing the job to a very high standard. Even a minor issue with one window was very quickly sorted. Would highly recommend this window company
Seriously what an amazing experience from start to finish.From the time the quote took place to the completion Sam was beyond professional but also very personable including his work colleagues.Sam and his team worked in perfect unison and our 14 windows were completed in just over three days. Expertly finished .. everyday the house was left immaculate ..Thoroughly recommend.Cheryl and Chris
Couldn’t recommend Sussex Windows enough. They were extremely tidy and respectful of our property as well as friendly lovely chaps. Work was completed as scheduled to a very high standard that far exceeded our expectations
Cannot rate Sussex Windows Works highly enough. They managed to secure and install a rare size that other suppliers were struggling to offer. They came round and were quick, clean and very courteous. I am really pleased with the quality of the windows, and they were very competitively priced!
A professional approach at all times. Very pleased with all the work undertaken by Sussex Window Works and would highly recommend them
We had 5 windows replaced by Sussex Window Works. Delivered and installed on time. Absolutely no problems at all, and very happy with the work. Plus the bonus that the final cost was less than it would have been had we gone with a couple of other local firms. 5 star service.
Very quick to respond and work done quickly and to a high standard. I would use again and recommend to others.
Sam did a great job replacing all seven of our windows. His company provided a very competitive quote straight off the bat...unlike other national firms which start off high then drop their prices if you don't accept right away. If you're shopping around for new windows, make sure you get a quote from Sussex Window Works. Also, did I mention that Sam is just a very nice guy?
Sam popped over to check out a slide and pivot door issue (not their product).He was friendly and helpful.It was a straight forward fix/adjustment that Sam sorted there and then.He saved us a lot of money (from a service visit from the original door supplier) and was really helpful.It's just really nice to know there are regular folk out there that will help you out.We would definitely go to Sussex Window Works for any future jobs.
Sam from Sussex Window Works carried out two pieces of work for us, replacing a PVC conservatory roof and fitting deep flow guttering to the side of our property. I found Sam an exceptional individual and a very skilled builder. His solution to the issues here was intuitive, the pricing reasonable, and his execution of the job outstanding. When faced with a much bigger issue with our roof (rotten fascias and battens, roof support), he simply said "no problem", bought the required materials, and got cracking. The job was still completed in the envisaged timescale to a real quality, even given the adversity of the weather (storm Ciaran etc.). I cannot recommend Sam enough, hard working, talented and very personable. Would certainly employ again, job well done.
Sussex Window Works
4.4
12 Reviews
Karen Branagh
2024-12-11
Very impressive service
I was so impressed with the service I received! Sam and his colleague were incredibly helpful, fast, and friendly from start to finish. They responded very quickly to fix my back door window, and their work was super efficient. The door now closes like a dream. I couldn’t be happier and will definitely use them again in the future. Highly recommend!
R
Rhys
2024-08-20
Excellent from start to finish
Our old property always throws up some unexpected issues but nothing phased Sam and his team. Communication throughout the project was great. The price quoted was the price we paid and the finished product was exactly what we’d hoped for. Can’t recommend highly enough. Rhys
JS
Jordan Stevens
2023-10-04
Purchased the product
Purchased the product through Lowe's and will not recommend going through them. I do love the product and had some initial issues with defects but I will say the repair technician has been extremely helpful and accommodating. Any company that can fix its mistakes in such a manner deserves to have repeat customers; I will be one.
Sussex Windows and Doors As leading UPVC windows and doors suppliers, we can supply everything from bespoke glazed windows and double glazed windows to bifold doors